Handling

We work to ensure that you can retrieve any items that you may have lost or forgotten on one of Öresundstågs trains. It may take up to a week before found items are visible in our system.

Register your case on the form on our website for the quickest results. We will contact you via email regardless of whether our system finds a match or not.

If we find the item, will you be informed by email at which delivery point you can pick up your belongings for a fee.

The item can also be sent to you for a fee.

Found in Denmark

Objects found in Denmark are taken care of by DSB.

DSB Lost Goods can be reached on (+45) 24 68 09 60 weekend-free days Monday-Friday from 09: 00-11: 00. Opening hours at Copenhagen Central Station are Monday – Friday 8am – 8pm and Saturday – Sunday as well as weekend 10am – 5pm.

For more information, visit DSB’s website.

Sodexo Lost & Found Services manages lost and found items on behalf of Öresundståg, and Malmö is the central location. You can find our hours of operation and street address under “Contact us”.


Half a million people travel with Öresunds train every week


Sodexo is responsible for found items on Öresundstågs train


Every month we receive about 850 items in our handling


Onboard staff handles found items and submits them to the nearest delivery point


If you have forgetten something, register directly on our website


Found items are transported, resulting in lead times in the handling


All items are registered and matched against requests


In case of a hit, the item will be returned for a fee at the place given